Coordinator / Customer Service - #1113353
Focus Resourcing
We are looking to recruit for a works coordinator for our established company based on the outskirts of Cardiff.
The position will require the successful candidate to work in conjunction with the Operations Manager and team, administering both planned and reactive works.
Company offers a fantastic working environment on-site within an established team.
They offer a condensed working week with every other Friday off!!
Duties include:
- Making telephone calls to schedule appointments for work to be carried out.
- Accurately maintaining spreadsheets and our online CRM database
- Effective deployment of offsite staff day-to-day.
- Dealing with client enquiries, booking appointments.
- Assisting in projects and scheduling tasks
- Liaising with field staff and assisting in scheduling work
- Potentially visiting sites to liaise with clients to book in appointments.
- Producing basic level drawings from sketches provided (basic AutoCAD work),
- Training will be provided on specific items company provides and potentially technical drawings.
- To support and work as a team.
Skills:
Minimum 5 GCSE's (A-C)
Proficient in using Microsoft Word and Excel (experience of using CAD would be beneficial but not essential)
Excellent computer skills and a technical mind set.
Polite and confident telephone manner
Strong attention to detail
Benefits:
Company bonus scheme (profit share)
Every other Friday off
Free onsite parking
Company pension scheme
Healthcare Plan
Car driver preferred.
Hours of work are 8.00am - 5.30pm with 45 minutes for lunch and every other Friday off
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