Customer Service Executive - #1629671

Pertemps Network Group


Date: 1 day ago
City: Cardiff
Contract type: Full time
Work schedule: Full day
Pertemps Network Group

Customer Service Executive – Bring Your Energy & Passion!


Location: Central London Hybrid (after 3 months)


Hours: Monday to Friday


Are you a natural people person with a passion for delivering exceptional customer service? Do you have a degree and the drive to grow your career in a dynamic, forward-thinking company? Our client, a leading formation company that helps individuals and businesses establish and register their companies, is looking for a Customer Service Executive to join their vibrant team in Central London.


This is a fantastic opportunity to join a company with excellent career prospects, where you’ll be supported and encouraged to grow both professionally and personally.


What You’ll Be Doing:



  • Acting as the friendly first point of contact for customers via phone, email, and live chat.

  • Resolving customer issues efficiently while ensuring a positive experience in every interaction.

  • Maintaining accurate records and escalating concerns when necessary.

  • Collaborating with a supportive team to continually improve customer service standards.


What You’ll Need:



  • A degree – we’re seeking bright, ambitious individuals ready to make a difference.

  • A proactive problem-solving mindset and excellent communication skills.

  • A genuine passion for helping people and going the extra mile.

  • A team player who thrives in a fast-paced, dynamic environment.


Why You’ll Love It Here:




  • Excellent career prospects – Grow and advance within a supportive, innovative company.

  • 25 days holiday + 8 public/bank holidays – plenty of time to recharge!

  • Commercial bonus scheme & annual cost-of-living salary increase.

  • 14 weeks full-pay maternity leave & 2 weeks full-pay paternity leave.

  • 24/7 Employee Assistance Program & free counselling for you and your family.

  • Paid Wednesday lunch – because midweek deserves a treat!

  • Breakout room with Netflix & Nintendo Switch – relax and recharge!


If you’re excited about the opportunity to make an impact and build a rewarding career in a fantastic company, apply now or reach out for more information. We’d love to hear from you!

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