People Assurance and Experience Manager (Band 7) - People and Culture - Cardiff and Vale University Health Board - #1657771

We are looking for a dynamic People Assurance and Experience Manager to join a high-performing, forward-thinking team and help shape and embed a more connected, cross-functional approach to how we deliver our services. This role is central to the ongoing development of our team and supports our move away from silo working, fostering greater collaboration and shared impact across the directorate.

You will be responsible for a broad and meaningful portfolio, working alongside a range of internal and external partners.  You’ll provide expert guidance and ensure high standards of governance and delivery.

While experience is valuable, we are particularly interested in the skills you bring. We’re seeking someone who:

• Has a strong track record of leading and influencing in a complex environment


• Delivers outcomes and drives improvement with resilience and focus


• Thrives on collaborative working and building strong relationships  


• Is confident navigating employment legislation, systems and policy development


• Can see the big picture while ensuring the details are right

The role also offers the opportunity to deputise for the Head of People Assurance and Experience and contribute to local and national working groups and forums.

If you're looking to make a significant impact in a visible, valued and specialist role, we would love to hear from you.

Part time hours could be considered for the right candidate.  

The People Assurance and Experience Manager plays a key leadership role, providing expert advice and operational oversight across a range of critical workforce areas. The role involves:

• Leading the development, implementation and review of employment policies and procedures, ensuring compliance with legislation, case law and best practice.


• Providing highly specialist advice to managers and staff on matters relating to people policies, systems and governance.


• Acting as the UHB’s Job Evaluation Lead


• Managing statutory compliance relating to Right to Work, Disclosure and Barring Service (DBS), Off Payroll Working, and Certificates of Sponsorship.


• Overseeing the People Assurance and Experience contribution to the corporate vacancy scrutiny process, providing assurance and supporting good governance.


• Managing and developing the People Assurance and Experience team, ensuring high standards of delivery, performance, and staff engagement.


• Building effective relationships with colleagues across the People and Culture function, senior leaders, trade union partners, and external stakeholders including NWSSP payroll and recruitment services.

This is a pivotal role requiring strong leadership, excellent communication skills, and a high level of professional credibility. You will work across the organisation and wider NHS network to support the consistent delivery of effective and compliant people practices.

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services.   Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.

Our mission is “Living Well, Caring Well, Working Together”, and our vision is that every person’s chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.