Compliance Auditor - National - #1665512

Job-need company car provided.

Field based role with travel across the UK required on a regular basis.

Overview of the role

Work with Retail and Wholesale Operations Managers to embed key controls and culture to protect our staff, assets, brand, reduce losses, help optimise sales and enforce new ways of working across the business

Main Responsibilities

• Carry out qualitative investigations into breach of procedures, theft and fraud by gathering appropriate data and evidence, and conducting investigation meetings, providing the business with actionable information and specialist support.


• Visit stores and depots across the Bestway Healthcare portfolio, championing the correct business procedures and controls. Conducting a qualitative independent audit of the store/depot’s compliance to best practice & procedures by challenging control breaches and coaching colleagues to be successful, thereby improving business profitability.


• Develop and maintain Intranet guidance and training modules in relation to compliance audits.


• Provide assistance and support to the retail and wholesale teams in the delivery of operational compliance, in accordance with company policies and procedures


• Engaging regularly with Operations Managers to provide feedback on compliance and investigations trends.


• Ensuring action plans are completed in a timely manner by working with the retail and wholesale pharmacy, depot and field operations teams


• Compile reports to highlight control weaknesses and recommendations for improvements and provide relevant support to manage the risk and delivery of operational improvements within the business.


• Highlight key reports to management especially emerging risks and areas of internal theft and fraud.


• Support with the recovery of business losses.


• Carry out any specific instructions from the Risk & Compliance Manager and Compliance Team Leader to support the delivery of the overall audit plan.


• Assist the Risk & Compliance Manager by completing audit reports and preparing the compliance reports for the Audit Committee.


• Assist in the training of any new team members.

Key knowledge and skills required for the role:

• General knowledge of risk and compliance within a corporate environment


• Effective understanding of operational compliance and internal theft/fraud within a retail and wholesale environment


• Working experience of investigations and understanding of HR processes and legislative requirements.


• Understanding of regulatory requirements within pharmacy, wholesale and manufacturing.


• Effective verbal and written communication skills


• Effective presentation skills and report writing ability


• Working knowledge of MS Office applications


• Ability to influence line and business operational management