Rostering Product Manager - #1670181

ROSTERING PRODUCT MANAGER

• Remote Based (with some travel to attend meetings)


• Permanent & Full Time

EMPLOYEE BENEFITS*

• 23 days annual leave + bank holidays, raising to 28 days (increasing upon length of service)


• Flexible Bank Holidays (2 x per year)


• Enhanced Home Working Allowance


• Summer & Winter Company Day


• Private Medical Insurance


• Blue Light Card Eligible


• Cycle to Work


• Life Assurance


• Enhanced Parental Leave


• Company Pension


• Eyesight Tests


• Refer a Friend Bonus


• Employee Assistance Programme


• Liaison Latte (weekly expensed coffee & cake)


• Give as You Earn

*List not exhaustive

JOB SUMMARY

Our best-in-class workforce platform is used by over 25% of NHS organisations to manage their temporary workforce, rostering, payroll, HR analytics, task management and more.

Designed, developed and co-owned by the NHS, our Rota and Rostering application, NHS At Work, plays a critical role in helping trusts efficiently manage complex staff schedules for Doctors in Training, Agenda for Change (AfC) staff and other clinical and non-clinical roles, aiming to reduce administrative burden, enhance staff well-being and ensure safe staffing levels.

We are looking for an experienced Rostering Product Manager with a deep understanding of NHS workforce challenges to lead the development of our Rota and Rostering application. This role requires close collaboration with NHS Trusts, clinical teams, and operational leaders to deliver a product that meets the unique demands of the NHS workforce, ensuring compliance with national standards and improving workforce planning and deployment.

Leading the Rostering product team, you will work cohesively with our technical, operational and commercial teams, to translate client requirements into a world class Rostering solution, delivering a quality user experience, whilst meeting business objectives. Together with the wider management team, you will help to drive a world class culture, striving for continuous improvement in how products are designed, developed and delivered.

PRINCIPAL TASKS & ACTIVITIES

• 
  Product Strategy & Roadmap: Lead the rostering strategy and roadmap in alignment with business goals and evolving customer needs.


• 
  Client-Centric Focus: Work closely with clinicians, operators and trust rostering teams to understand pain points, optimise user journeys and ensure the solution delivers tangible value


• 
  Collaborative Working: Build strong, cohesive relationships with internal teams – commercial, operations, development, testing, QA, UX/UI, and marketing - to translate client requirement into product features that deliver measurable client value.


• 
  Innovation: For new growth areas, balance client needs, business priorities, and cost to define and deliver a successful Minimum Viable Product (MVP) that maximize value and market impact


• 
  Compliance & Integration: Ensure the product aligns with NHS e-Rostering standards, Junior Doctor Contract rules, Working Time Regulations (WTR), and integrates with key systems such as Electronic Staff Records (ESR)


• 
  Agile Product Development: Collaborate with technical teams to deliver high-quality features through agile methodologies, ensuring bug-free, performant and timely releases.


• 
  Monitor Product Performance: Track product quality, performance, scalability, user journeys and customer feedback, using data to drive continuous improvement.


• 
  Market & Competitor Analysis: Leverage data and market intelligence to ensure we deliver a competitive product strategy that meets evolving market needs and client expectations


• 
  Data-driven development: Monitor KPIs such as rota fill rates, compliance with working hours, and reduction in locum spend, using data to drive product improvements


• 
  Continuous Improvement: Lead and support cross-functional project teams driving internal process improvements and user journey optimisation as part our world class delivery programme


• 
  Product Evangelist: Excite internal stakeholders, clients and user groups by evangelising product capabilities and future roadmap developments


• 
  Inspiring Leadership: Lead a strong and motivated team, inspired to develop, learn and grow their capabilities as aspiring Product Managers


• 
  Subject Matter Expertise: Bring a deep understanding of the healthcare industry, including staffing challenges, regulatory requirements, and clinical workflows to design features that cater to specific healthcare needs.

EXPERIENCE & SKILLS

Essential:

• Proven experience in rostering product management within the healthcare sector


• Strong understanding of workforce scheduling, rostering systems, and NHS systems e.g. ESR


• Working knowledge of Doctors in Training rotations, Agenda for Change terms and conditions, Working Time Regulations, and NHS e-Rostering best practices.


• Experience of leading SaaS product teams, including design and delivery of successful MVPs


• Excellent stakeholder management with proven ability to engage clinical and non-clinical teams and translate their needs into technical requirements


• Experience with Agile and Scrum development methodologies


• Experience in product performance monitoring and improvement, preferably using product analytics platforms


• Knowledge of GDPR and other data protection requirements in the healthcare context


• Comfortable working in a fast-paced, collaborative environment.


• Excellent communication and presentation skills, with the ability to influence senior stakeholders.

Desirable:

• Understanding of UX/UI principles and their application to healthcare software

QUALIFICATIONS

Essential:

• Rostering product management experience gained in a healthcare setting is critical

Desirable:

• Educated to degree level


• Product management certifications (e.g. Certified Scrum Product Owner)

ABOUT US

We are a well-established and trusted health economy partner, saving millions for reinvestment in health and social care through our Workforce, Financial and Care businesses.

We are dedicated to improving the health economy through expert advisors, established technology and best practice process improvement. Our work has also been recognised with numerous HR and Finance industry awards.

We are proud to say that we are currently the:

• 13th Best Large Company To Work For in the UK


• 12th Best West Midlands Company To Work For in the UK


• 3rd Best Consultancy To Work For in the UK

We are a 3-star rated company by Best Companies, recognising Liaison Group as an ‘World-class Company to Work For’.

Benefits of working at Liaison Group

We believe that working life should be a happy and healthy one, with the opportunities available that you need for continuous development.

We offer our staff excellent remuneration, working conditions and support and a wide variety of company benefits, as well as the chance to get involved in a range of company organised events from physical challenges to bi-annual staff away days, and social events.

Our benefits aim to promote a healthy work/life balance, supporting not only your career, but also your home and family life.

We offer:

• Training opportunities to progress your career


• Excellent compensation package, including growing holiday entitlement, contributory pension and private healthcare, amongst other benefits


• Wellbeing programmes to provide ongoing support and assistance


• The opportunity to work in a supportive and ambitious team, working to support and assist the NHS

Liaison Group is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We pride ourselves on being a place where we can all be ourselves and succeed on merit.

Liaison Group are proud to be part of the Good Recruitment Campaign, and official signatories for the Good Recruitment Charter.

Thank you for your interest in joining Liaison Group