Senior NOC Engineer - #1675748

At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years.

We provide a supportive environment that is committed to enabling our people to be the best – ensuring they feel proud to be themselves and part of BUUK Infrastructure.

Open Fibre Networks (OFNL), part of the BUUK Group is looking for a Senior NOC Engineer (Core/Nokia) who would like to help us reach our mission to “earn customer loyalty and drive business growth by providing consistently excellent service”.

This is a hybrid role based in central Cardiff.

As the Senior NOC Engineer (Core/Nokia) your key responsibilities are

• Manage, operate and develop OFNL network environment, responding to outages and major incidents as required
• Work to achieve 99.9% service availability, always providing a high level of customer service
• Perform necessary change management, whilst minimising customer impact
• Maintain and upgrade the Core network, working with both internal and external stakeholders to maintain network operations
• Be a senior technical point of escalation for colleagues and mentor team members on technical issues
• Be part of escalation on-call rota to ensure 24/7 coverage, which will include planned and unplanned maintenance to the network
  
  

About You

• Nokia NRS II Certification or equivalent, with experience working in a NOC
• In-depth understanding of communication protocols (TCP/IP) and routing protocols (BGP, OSPF, MPLS)
• Familiarity with access control models and network security
• Sharp troubleshooting skills, with the ability to build, maintain and troubleshoot MEVPN services
• Excellent communication skills, can work well under pressure, whilst maintaining a high attention to detail
• Proactive team player, willing to contribute to other activities according to demand
  
  

What Can You Expect From Us

• At least the cost of living pay increase every year
• Company pension contributions up to 10% if employees contribute 5%
• 33 days holiday including bank holidays with the ability to purchase an additional 2 weeks
• Enhanced maternity, paternity and adoption pay
• To say thank you, each time you successfully refer someone you will receive a referral payment of £1000 (net of tax)
• Hybrid working for eligible roles
• Development opportunities to reach your career aspirations
  
  

BUUK has an award-winning culture. We care about your wellbeing and safety as we all deserve the right to go home safe, every day. We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do. Please ask us about flexible working options.

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