Senior Account Manager - #1677585

The Role:

We are currently seeking a Senior Account Manager EMEA Industrial Solutions & Oilfield Chemistry to be responsible for sales within the EMEA market segment. This is a business and strategic role requiring a high level of customer engagement with large accounts to maintain and develop long-term customer relationships, maximize sales and commercial performance, and drive results. Reporting to the Sales Director Industrial Solutions EMEA, who is based in France, the Senior Account Manager will be homebased with frequent travel to the Middle East and Caspian business area, as well as occasional global travel, with availability during non-standard work hours.

How You Will Make an Impact:

• Understand and help drive the execution of market strategy, product selection, pricing, manufacturing site selection, sales process, payment terms, channel management, and resolve any conflicts between the regions.


• Prepare and execute annual Account Plans and Key Account strategies for assigned accounts.


• Set and achieve the annual sales budget (total margin) in conjunction with the Director of Sales EMEA.


• Interact with client’s large customers and sell the product portfolio, using the strength of the brand, to help achieve company revenue and profitability objectives.


• Understand the industrial solutions and oilfield chemistry market in the assigned region and promote realistic growth opportunities for existing and new products.


• Manage price changes to maintain/improve profitability to achieve company margin and profit expectations for current, new, and modified products.


• Manage sales contracts (purchase & supply agreements) where appropriate by negotiating, amending, or updating information as necessary. Proactively review contracts on a regular basis to ensure customer requirements are met and client is achieving maximum value.


• Review the product portfolio regularly with the EMEA Sales Director to ensure the business is in a position to meet sales goals and objectives and maximise the utilisation of its resources to execute the regional market strategy.


• Work in conjunction with CTS (Customer Technical Service) to resolve any technical issues and complaints.


• Provide a projected forecast of sales by customers and products monthly.


• Support the Behavioural Safety Program and contribute to managing client’s Quality Program, ISO 9001, and RC 14001 Standards, in conjunction with relevant regional quality management employees.


• Understand the regulatory and EHS conditions in the region.

Creating Extraordinary Starts With:

• Business Acumen: Understanding economic drivers, cost consciousness, finance fundamentals, and a drive for results.


• Strong analytical, strategic, organizational, reporting, presentation, and communication skills, together with the ability to work effectively in a regional team environment.


• Understanding of business practices and policies with the ability to pursue functional initiatives consistent with business needs and strategy, with the ability to simplify complex issues.


• Passion for operational excellence.


• Drive effective implementation of programs that support business strategy.


• Positive attitude to motivate a matrix organization in accomplishing ambitious goals.


• Respond positively to change, helping others to do the same, and motivating the organization to accomplish ambitious goals.


• Strong team player who is influential in a matrix organization and builds strong relationships fostering a collaborative environment engaging others.


• BS in Chemistry, Chemical Engineering, or Business Administration with a science minor, MBA or equivalent desirable.


• Experience in chemical sales and business development with a proven track record in an international (multinational) business environment.


• Proven leadership and teamwork qualities.


• Language Skills: English and German fluent verbal and written. French and Italian languages advantageous.

What We Value:

We strive for all employees to nurture physical, mental and emotional health both personally and professionally. Our commitment to health and wellness centres around prevention, early detection and embracing a healthy lifestyle. Some offerings may vary by role or country, but may include:

• Physical Health benefits including healthcare packages and vision care subsidies.


• Financial Wellness opportunities including life assurance and enhanced employer pension contributions.


• Wellbeing benefits including additional holiday entitlement, flexible and hybrid working opportunities, access to mental health support, various optional social activities, and fruit available on site.


• Progression opportunities including access to learning and development programmes that will empower you to grow both personally and professionally.