Support Worker – Ty Pentyrch - #1691765

We have an exciting opportunity for a Support Worker to join a brand new team at Ty Pentyrch on the outskirts of Cardiff

Are you looking for a rewarding career? AtIris Care Group, you’ll go home knowing that you’vemade a difference in peoples lives. Employing over 1,600 people, Iris Care Group is the largest independent health and social care provider across the Southwest of England and South Wales. We provide innovative, effective, and forward-thinking care for adults with specialist mental healthcare needs.

With over 90% of staff saying they enjoy their job; we are proud to have created environments where our staff feel rewarded and fulfilled.

What will you receive?

• Holiday allowance of 216 hours (28 days) per annum paid inclusive of bank holidays, with additional holidays for long service


• Industry-leading training


• Employee Assistance Program – free 24/7 confidential helpline (domestic, financial, legal, health support, etc.)


• Free on-site parking and uniform


• Friendly and supportive work environment


• Overtime opportunities


• Free enrolment on to accredited qualifications such as QCF

Iris Care Group also offers a ‘refer a friend’ scheme: where you could earn as much as £1000* for everyone you successfully introduce.

About your role

Are you a caring, energetic, enthusiastic individual who enjoys working as part of a team? Are you looking for a job that makes a difference, a job you can feel proud of? Then a role as a Support Worker could be just right for you.

As a Support Worker, you will be supporting individuals with Autism, Learning Disabilities, Behaviours of concern, Physical Disabilities, Mental Health, Epilepsy and Complex Needs. The people we support within our services are more likely to display challenging behaviour towards you, so the ability to remain calm in all situations would be essential.

Role Responsibilities

• Provide support in a way that is respectful, promotes dignity and independence.


• Provide support in any location appropriate to meet the needs of the people we support.


• Communicating with the people you support using appropriate communication methods.


• Assisting with individuals’ care, including personal care.


• Participating in the development and implementation of support plans.


• Assisting the people we support with household activities.


• Recording and completing any appropriate documentation.

Role Requirements

• Excellent communication skills, as well as excellent listening skills, as you will be supporting people who use various methods of communication.


• Knowledge/experience/desire to support individuals with Mental Health, Learning Disabilities or Challenging Behaviour is essential.


• Good comprehension of English language including literacy and numerical skills i.e., GCSE level or equivalent.


• Ongoing commitment to own personal development and training


• Driving licence required due to location

Complete your details and attach your CV and an optional Covering Letter. Unfortunately, if you are not contacted within 5 working days of your application, it does mean that you have not been shortlisted on this occasion.

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• If there are other roles you would like to be considered for please tick

“There’s nothing better than watching someone's mental health and independence improve under your care.”
Support Worker
“As a newly qualified nurse I’ve been supported really, really well by my manager and progressed to senior staff nurse within a year of qualifying...”
Staff Nurse
“I’ve been here for ages. What’s kept me here are the great people and the variety of projects I get to work on. No day is ever the same.”
“I have been working here full-time for more than 8 years. The Senior Management care about the individuals in their service and ensure standards are audited regularly to ensure optimum care levels are provided...”
Senior Staff Nurse
Talk to the Iris Care Group team


If you have any questions about our services including how to make a referral or the career opportunities with Iris Care Group please complete our Get in Touch form.


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