Housing Law Caseworker - Cardiff, Vale and Valleys - #1692008

Shelter Cymru


Date: 5 hours ago
City: Cardiff
Contract type: Full time
Work schedule: Full day
Shelter Cymru
Housing Law Caseworker - Cardiff, Vale and Valleys

Title: Housing Law Caseworker -Cardiff Vale and Valleys


Location: Cardiff Office


NB:- Both the Job description and application form will download with the file name "RichTextEditorImageDownload.docx". The documents are accessible but if you do have any issues please contact our People Services Team via email - **************@sheltercymru.org.uk


Please re-upload completed applications in order for them to be considered.


Application Guidance:


An exciting opportunity has now arisen at Shelter Cymru for a Housing Law Caseworker who will work within our Housing Services team based in Cardiff.


The post holder will be part of a team who provide a National Housing Advice Service through a mixture of centre, court and surgery based services across Cardiff, Vale and the Valleys.


We are developing a flexible and hybrid working approach for all staff, with a minimum of 1 day per week working in the office and have offices across Wales


Employees are provided with an office base but this role will be based in our Cardiff office.


Time off



  • 29 days annual leave plus 2 Shelter Cymru days and public holidays (pro-rata for part-time staff and those joining part-way through the year).

  • Paid Carers and Compassionate leave

  • 35 hour working week for full time equivalent employees.


  • Hybrid working - We are developing a flexible and hybrid working approach for all staff, with a minimum of 1 day per week working in the office and have offices across Wales (Cardiff, Swansea, Rhyl, Felinheli and Wrexham) and employees are provided with an office base.


  • Workplace counsellor - Our workplace counsellor provides various support to Shelter Cymru Staff includingInduction training and information on the Intranet on maintaining good mental health and frontline workers have access to bi-monthly peer support and reflective practice groups, facilitated by the workplace counsellor. Frontline Workers can also access 121 counselling sessions.


  • Employee Assistance Programme to help staff to deal with personal problems that might impact on work performance, health and wellbeing. The programme offers a wide range of support, including online resources, counselling, legal & financial support and referral services.

  • Shelter Cymru operates a contributory pension scheme – employer contribution 4% and 5% employee contribution.

  • Non-contributory group life assurance scheme (up to two times annual salary)

  • Enhanced maternity, paternity, shared parental and adoption pay


We are delighted that you are considering joining the team at Shelter Cymru.


We understand the devastating impact that the housing emergency causes and every day we work alongside people to deal with the damaging effect it has on their lives.


We currently employ a paid workforce of over 100 people across Wales and an increasing number of volunteers. With the types of services and support we offer and our campaigning and lobbying agenda, our job roles present challenging and rewarding careers and volunteering opportunities.


You will find people throughout Shelter Cymru believe passionately in what they do, have an appreciation of our beliefs and values, and a desire to make a difference. We believe that home is everything, and we never give up.


People feel that working for Shelter Cymru is more than just a job, they are part of a close knit team that provides help to those that need it, and is constantly striving to effect change.


So come and join the fight for home and become part of the Shelter Cymru team!


Shelter Cymru offers a high level of support, a welcoming work environment and an excellent package of benefits – for further details of the key benefits available please visit the recruitment page of our website


Shelter Cymru recruits based on merit and wants a workforce that reflects the diversity of individuals in housing need. We particularly welcome applications from Black, Asian and Minority Ethnic people who are currently under-represented within our workforce.


Housing Law Caseworker - Cardiff, Vale and Valleys


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