Housekeeping Team Member - #1695583
LGH
Date: 3 days ago
City: Cardiff
Contract type: Full time
Work schedule: Full day

Housekeeping Team Member
The Opportunity
As a Housekeeping Team Member, you will play an essential role in ensuring that our hotel is clean, comfortable, and inviting for our guests. You will be responsible for cleaning and maintaining all guest areas, including guest rooms, public areas, linen rooms, and cupboards, and always ensuring that service levels are exceptional
Your role will involve servicing hotel bedrooms and public areas to company standards and within allocated time frames. You will be familiar with agreed cleaning standards and presentation of all room categories and report any damages or breakages promptly to ensure repairs are carried out
You will also be responsible for returning all equipment to their allotted storerooms at the end of each working day and keeping the storerooms and working areas clean and tidy
Benefits
Our enviable employee discounts on bedroom rates across the LGH hotel portfolio
Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply)
Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays
Eye care
Free legal & money advice
Counseling sessions
Hospital & death benefit plans
Cycle to work scheme
Wellbeing tips and support fitness videos
Recipe ideas
Advice on keeping active and healthy living
Wellbeing podcasts and tv
Breathing exercises
24/7 advice and support line
Team reward & recognition
Free meals on duty
Free parking
Ideal Candidate
Has previous experience in a similar role and understands the importance of attention to detail in housekeeping
Is passionate about providing exceptional customer service and takes pride in delivering clean and well-maintained guest rooms and public areas
Is a team player who is reliable, punctual and able to work collaboratively with others
Possesses excellent time management skills and is able to prioritize tasks effectively to ensure all areas are cleaned to a high standard within the allocated time frame
Is physically fit and able to carry out the physical demands of the job, including lifting and moving heavy objects, standing for extended periods of time, and working in a fast-paced environment
Has good communication skills and is able to work effectively with other departments to ensure the smooth running of the hotel
Has a positive attitude and a willingness to learn and develop new skills
Is familiar with health and safety regulations and has a good understanding of the proper use of cleaning equipment and chemicals
Has a good eye for detail and is able to spot areas that require extra attention, such as stains or damaged items
Hotel
Located in the heart of the vibrant city, the Holiday Inn Cardiff City Centre is perfectly positioned next to Cardiff Castle and the Principality Stadium. With 157 elegantly designed bedrooms, the hotel provides a comfortable and convenient stay for both business and leisure travelers
Our Academy conference centre features 12 modern, fully equipped meeting rooms, making it an ideal venue for corporate events and conferences. Guests can enjoy a variety of dining options, including a main restaurant, bar, and lobby lounge offering Starbucks coffee, serving delicious dishes and refreshing beverages throughout the day
Our health and fitness club boasts state-of-the-art facilities, including a gym, sauna, steam room, and a heated indoor pool, offering guests the perfect opportunity to unwind and recharge during their stay
About us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry
The Opportunity
As a Housekeeping Team Member, you will play an essential role in ensuring that our hotel is clean, comfortable, and inviting for our guests. You will be responsible for cleaning and maintaining all guest areas, including guest rooms, public areas, linen rooms, and cupboards, and always ensuring that service levels are exceptional
Your role will involve servicing hotel bedrooms and public areas to company standards and within allocated time frames. You will be familiar with agreed cleaning standards and presentation of all room categories and report any damages or breakages promptly to ensure repairs are carried out
You will also be responsible for returning all equipment to their allotted storerooms at the end of each working day and keeping the storerooms and working areas clean and tidy
Benefits
Our enviable employee discounts on bedroom rates across the LGH hotel portfolio
Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply)
Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays
Eye care
Free legal & money advice
Counseling sessions
Hospital & death benefit plans
Cycle to work scheme
Wellbeing tips and support fitness videos
Recipe ideas
Advice on keeping active and healthy living
Wellbeing podcasts and tv
Breathing exercises
24/7 advice and support line
Team reward & recognition
Free meals on duty
Free parking
Ideal Candidate
Has previous experience in a similar role and understands the importance of attention to detail in housekeeping
Is passionate about providing exceptional customer service and takes pride in delivering clean and well-maintained guest rooms and public areas
Is a team player who is reliable, punctual and able to work collaboratively with others
Possesses excellent time management skills and is able to prioritize tasks effectively to ensure all areas are cleaned to a high standard within the allocated time frame
Is physically fit and able to carry out the physical demands of the job, including lifting and moving heavy objects, standing for extended periods of time, and working in a fast-paced environment
Has good communication skills and is able to work effectively with other departments to ensure the smooth running of the hotel
Has a positive attitude and a willingness to learn and develop new skills
Is familiar with health and safety regulations and has a good understanding of the proper use of cleaning equipment and chemicals
Has a good eye for detail and is able to spot areas that require extra attention, such as stains or damaged items
Hotel
Located in the heart of the vibrant city, the Holiday Inn Cardiff City Centre is perfectly positioned next to Cardiff Castle and the Principality Stadium. With 157 elegantly designed bedrooms, the hotel provides a comfortable and convenient stay for both business and leisure travelers
Our Academy conference centre features 12 modern, fully equipped meeting rooms, making it an ideal venue for corporate events and conferences. Guests can enjoy a variety of dining options, including a main restaurant, bar, and lobby lounge offering Starbucks coffee, serving delicious dishes and refreshing beverages throughout the day
Our health and fitness club boasts state-of-the-art facilities, including a gym, sauna, steam room, and a heated indoor pool, offering guests the perfect opportunity to unwind and recharge during their stay
About us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry
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