Field Service Engineer - Vending and Coffee - #1714350
Get Staffed Online Recruitment
Date: 6 hours ago
City: Cardiff
Contract type: Full time
Work schedule: Full day
Field Service Engineer - Vending and Coffee
Competitive Sales
South Wales
Hours per week: Monday - Friday; Full Time + Overtime
Our client is looking to building on its 40 years of success and are looking to add to their energetic team who have a passion for people and service. You will be empowered to bring your very best to customers with the chance to carve a career few other vending companies can offer
Our client has continued to diversify its core range of products from vending and catering supplies and services, to now providing fully managed coffee shops for the workplace as well as being the first choice for dedicated distributorships for bespoke products offered by likes of Douwe Egberts Professional and Micromarkets
They are looking for experienced Vending Service Engineers to cover South Wales and the West Country
The Person
You will be an experienced Vending Service Engineer with exposure across a wide range of machine types and manufactures. You will hit the ground running and be able to demonstrate multimachine competence supported by manufacture training. You will thrive working in an empowered environment finding your own solutions to problems within your boundaries of authority. They expect all their staff to take ownership of their duties with an attitude of whatever it takes to get the job done! You will need to be a people person, driving and motivating yourself to achieve the highest possible standards within the industry and contribute towards an environment of exceptional customer service where going the extra mile is the norm
The Role:
Attend customer sites to diagnose and fault find any fault on various vending systems including: Electrical faults; Water and water flow faults; Refrigeration fault finding and basic component repair (all specialist work will be conducted by third party); Ingredient performance and drink quality issues; Espresso Systems
Optimise a range of Coffee Systems to get the very best from a wide variety of products
Take a lead with equipment installs on customer premises
Assist with equipment movements and uplifts
Ensure all paperwork and procedures are completed on time and in line with company polices
Find the correct part numbers from the correct suppliers and request parts orders in line with SOP's
Return all warranty and service parts promptly and correctly
Advise and train, operators, customers and end users when appropriate
Assist with all customer issues to ensure they receive a class leading service
Ensure all relevant or re-occurring issues are elevated swiftly within SOP's
Prerequisites:
Experience maintaining Vending and Coffee Machines - Essential
Manufacture training courses (Including Coffetek, CraneMS, Evoca, Westomatic etc.) - Essential
A technical aptitude
Clean driving licence
The Terms:
Competitive Salary plus overtime
Company Vehicle Provided
If this Field Service Engineer sounds like the next step in your career, then apply today
TPBN1_UKTJ
Competitive Sales
South Wales
Hours per week: Monday - Friday; Full Time + Overtime
Our client is looking to building on its 40 years of success and are looking to add to their energetic team who have a passion for people and service. You will be empowered to bring your very best to customers with the chance to carve a career few other vending companies can offer
Our client has continued to diversify its core range of products from vending and catering supplies and services, to now providing fully managed coffee shops for the workplace as well as being the first choice for dedicated distributorships for bespoke products offered by likes of Douwe Egberts Professional and Micromarkets
They are looking for experienced Vending Service Engineers to cover South Wales and the West Country
The Person
You will be an experienced Vending Service Engineer with exposure across a wide range of machine types and manufactures. You will hit the ground running and be able to demonstrate multimachine competence supported by manufacture training. You will thrive working in an empowered environment finding your own solutions to problems within your boundaries of authority. They expect all their staff to take ownership of their duties with an attitude of whatever it takes to get the job done! You will need to be a people person, driving and motivating yourself to achieve the highest possible standards within the industry and contribute towards an environment of exceptional customer service where going the extra mile is the norm
The Role:
Attend customer sites to diagnose and fault find any fault on various vending systems including: Electrical faults; Water and water flow faults; Refrigeration fault finding and basic component repair (all specialist work will be conducted by third party); Ingredient performance and drink quality issues; Espresso Systems
Optimise a range of Coffee Systems to get the very best from a wide variety of products
Take a lead with equipment installs on customer premises
Assist with equipment movements and uplifts
Ensure all paperwork and procedures are completed on time and in line with company polices
Find the correct part numbers from the correct suppliers and request parts orders in line with SOP's
Return all warranty and service parts promptly and correctly
Advise and train, operators, customers and end users when appropriate
Assist with all customer issues to ensure they receive a class leading service
Ensure all relevant or re-occurring issues are elevated swiftly within SOP's
Prerequisites:
Experience maintaining Vending and Coffee Machines - Essential
Manufacture training courses (Including Coffetek, CraneMS, Evoca, Westomatic etc.) - Essential
A technical aptitude
Clean driving licence
The Terms:
Competitive Salary plus overtime
Company Vehicle Provided
If this Field Service Engineer sounds like the next step in your career, then apply today
TPBN1_UKTJ
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Senior Project Manager - Data Centres, UK (Hybrid/Remote)
Laminar Projects,
5 hours ago
Are you a Senior Project Manager who is a bit tired of the standard old-fashioned way of doing things in the construction industry? Do you get deep satisfaction from making things run more efficiently using a good dose of common...
Full-Time Focus Group Participant - Remote
ApexFocusGroup,
5 hours ago
Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part...
Pub & Grill Team Member - Cardiff
Village Hotels,
6 hours ago
Pub & Grill Team Member - Cardiff Our Pub & Grill teams are the life and soul of the party! By joining us as a member of the bar and restaurant team, you will work alongside an energetic, fun, friendly...