AWARe Administration and Resource/Notification Officer (Band 3) - Health Protection Team in Public Health Wales - Public Health Wales NHS Trust - #1714356
Public Health Wales NHS Trust
An excellent opportunity has arisen to work for the Health Protection Team in Public Health Wales in Cardiff.
Looking for an enthusiastic and motivated individual for the post of Administration & Resource/Notification Officer. The post holder will be expected to adopt a flexible approach when the needs of the service require (i.e. during an outbreak/incident scenario) and demonstrate an ability to effectively manage and re-prioritise their workload.
Must be able to attend the office on a regular basis.
To provide comprehensive administrative and clerical support as part of the Public Health Wales Health Protection Service. This includes taking notifications via the telephone, inbox management, supporting the coordination and dissemination of resources, inbox management as well as organising meetings and taking concise, clear minutes.
Being the first point of contact for the All Wales Acute Response Service (AWARe), taking notifications via the telephone of an often complex nature and accurately recording them onto a national case and incident management system.
The post holder will be required to manage the telephony system, respond to calls confidently, liaising with our stakeholders, directing queries and recording details appropriately and in accordance with data protection regulations. Other key responsibilities include organising meetings and taking concise, clear minutes.
This is a key role in supporting effective service provision.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Public Health Wales is the National Public Health Institute in Wales. Our vision is 'Working to achieve a healthier future for Wales' where we play a pivotal role in driving improvements in population health and well-being, reducing health inequalities, improving healthcare outcomes, protecting the public and supporting the development of health in all policies across Wales.
Our organisation is guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to creating an inclusive workplace that values equality, diversity and inclusion. We welcome applications which represent the rich diversity of the communities we serve and from those wishing to work part time or on a job share basis.
To find out more about working for us, the benefits we offer and guidance on the application process, please visit https://phw.nhs.wales/working-for-us/applicant-information-and-guidance/
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
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