Risk & Controls Manager - Collections (m/f/d) - #1727995

Senior Consultant - Risk & Controls Manager - Collections

£500pd Inside IR35

Cardiff Hybrid, 10 days on site per month

emagine is a high-end professional services consultancy and solutions firm Specialising in providing business and technology services to the financial services sector, we power progress, solve challenges and deliver real results through tailored high-end consulting services and solutions.

We have created a culture of openness and integrity by building genuine and strong relationships and partnerships, enabling us to be uncompromising in our dedication in delivering the optimal service for our clients.

Our commitment is not just towards our clients but we aim to foster a positive and equitable working environment with our consultants and colleagues which stems from our core values: Confident, Dedicated, Responsible, Genuine.

We are currently looking for dynamic, resourceful and proficient individuals to join our Risk P Practice as Collections Risk & Controls Manager.

We are seeking a Risk & Controls Manager to oversee and enhance compliance and risk management within our Collections environment. This role ensures all operations align with relevant regulatory standards and best practices, fostering a culture of accountability and risk awareness.

Key Responsibilities:

• Lead the development and management of risk and control processes specific to the collections lifecycle.
• Conduct compliance assessments and internal audits to ensure alignment with internal policies and external regulatory requirements.
• Collaborate closely with the Collections team to embed robust risk management frameworks and drive continuous improvement.
• Provide training, coaching, and guidance to collections staff on compliance-related topics and procedures.
• Identify, assess, and report on compliance risks; recommend and implement effective mitigation strategies.
• Prepare and deliver reports and presentations on compliance performance to senior stakeholders.
  
  

Key Skills and Experience:

• Proven experience in risk and compliance management within a collections environment.
• Strong knowledge of compliance regulations relevant to collections (e.g., GDPR, PCI, Consumer Protection).
• Minimum 5 years of experience in risk or compliance management, with at least 3 years at a managerial level.
• Demonstrated ability to lead, train, and influence teams in compliance-related matters.
• Experience in a similar role within the retail financial services sector.
• Strong analytical skills to evaluate compliance data and generate insights.
  
  

Our people

In the role of a (Senior Consultant/Managing Consultant/SME Consultant), you will be a pillar in the engagement effort for assignments, all the way from business process consulting and problem definition to solution design, development and deployment. You will be pivotal to problem definition and discovery of the overall solution and guide teams on project processes and deliverables.

You will anchor business pursuit initiatives, client training and in-house capability building. You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.

The ideal consultants will share our values and be aligned with our ways of working and as your career progresses, you can expect to work across all areas of the project lifecycle, from strategy to implementation.

We pride ourselves on;

• Providing our people with a supportive culture, rooted in our values and driven by our purpose.
• Promoting a culture of inclusion, collaboration, well-being, and learning and development.
• Providing increased agility and flexibility within our hybrid working model
• Investing in employees’ growth through ongoing training and development
• Autonomy to take ownership of projects, making decisions and demonstrating individual expertise
• Providing an transparent performance and career management experience.
  
  

Our consultants are integral to delivering successful consulting engagements, addressing our clients’ most pressing business challenges, and build lasting value in disciplines such as:

• Solve sophisticated, ambiguous business, change and technology problems, bringing structure and meticulous analysis and planning, acting, and taking decisions with little strategic direction
• Build, develop and sustain trusted senior client relationships in the C-suite by remaining highly attuned to client needs
• Drive, enable and support the business, partnering with our leaders, clients, and consultants across our practices to take the best of emagine to our clients through opportunity identification/qualification, solution development/presentation
  
  

As an employee of emagine, you will experience a close-knit culture in which people stand side by side and where there is an emphasis on building close relationships.

We offer:

• A commitment to an accelerated career pathway, development, learning and networking
• Excellent compensation package
• Hybrid Working
• Enhanced Family Friendly Policies
• Professional growth within a diverse and global environment
  
  

Interested?

At emagine, we are committed to building an international and diverse team by embracing our different backgrounds.

If you are up to the challenge and would like to find out more, get in touch with us immediately, our internal recruitment team is always keen to hear from dynamic individuals that are looking to further their career and explore their full potential.

“emagine is an equal opportunity employer, and employment practices are based strictly on merit. It is the policy of the Company to give equal opportunity in employment regardless of sex, sexual orientation, marital status, race, age, disability, gender reassignment, pregnancy and maternity, religion or ethnic origin”