Project Manager - Facilities - #1797313
Mitie Cleaning & Hygiene Services
Date: 15 hours ago
City: Cardiff
Contract type: Full time
Work schedule: Full day

Better places, thriving communities.
We are looking for someone who can successfully execute customer projects, manage projects to budget, both financial and time commitments, integrate with the wider teams and contribute to better ways of working
What are the key duties?
The role of a project manager is to plan and oversee all aspects of a project, and to meet the project's goals on time and within budget. It will require you to organise people, tasks and resources to bring about a successful conclusion.
Key duties and responsibilities include but are not exclusive to:
It is essential that the post holder has experience within the FM and production Industry, and the ability to keep oversight of projects, track and manage budgets and costings, whilst leading the team in a positive, solution-based approach.
You will have excellent attention to detail, possess excellent analytical skills and have a construction, building services or facilities management background. You will also have great communication and stakeholder management skills.
You will have strong commercial acumen, be a collaborative and pragmatic communicator with excellent written and verbal communication skills, and excellent interpersonal and communication skills honed within the industry.
You must be detail-oriented with exceptional organisational skills; must be able to multi-task and prioritise, with the ability to build strong relationships, internally and externally
Other Skills And Experience We Would Like Include
Our PM's need to understand and demonstrate excellent customer service, and capability to proactively drive projects forward, not relying on general project momentum to progress. They are the leader of their own portfolio of projects.
The candidate
Our Values And Behaviours
Our purpose: our expertise, care, technology, and insight create amazing work environments, helping our customers be exceptional every day. Our promise to our people: a place to work where you can thrive and be your best every day. Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day. Our culture – our core values and how we behave: We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie. We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie. We go the extra mile: whether its keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA. Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. Our customers' business is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.
Job Objectives And Responsibilities
Day to day management of the Project Works on the Mitie contract. Site based role 5-days per week. Obtain quotations from contractors or estimate cost for in house works. Write quotations to Client following set procedures. Help prepare tender documentation. Raise orders for projects under personal control. Chair meetings with Contractors, internal stakeholders including accurate record keeping and trackers. Prepare programme of works. Manage the contractor on site. Manage finances on allocated projects to return quoted margin. Manage handover of projects to Client thus ensuring earliest acceptance and payment of associated invoices. Liaise with Asset Manager to ensure all details of new project works are recorded and drawings updated as necessary, in additional details of assets to be updated to CAFAM system, update ADBs and any manuals passed to operations in the agreed format. Liaise closely with the Technical Services Managers to ensure quotations and works are obtained and completed within agreed time scales. Inspect and signed off all projects assigned.
Person Specification
The ideal candidate will have APM, Prince 2, SMSTS, CDM in practice, or any other project management related qualifications. Or 5 years' experience in Project Management, with experience in delivering projects from beginning to end. Ability to work with a high degree of autonomy and exhibit strong leadership, including matrix management. Demonstrated skill in managing budgets and account plans. Excellent relationship-building and communication skills, with the ability to engage and influence key stakeholders at all levels. Proactive and results-oriented approach, with the ability to work under pressure and meet tight deadlines. Experience in project cost planning and reviewing contractual obligations within PFI contracts. Detail understanding of reporting within a complex, commercial, and multi-faceted contracting organisation. Highly developed commercial and process acumen. A proven ability to work collaboratively as part of a team as well as on their own. Excellent communication and interpersonal skills with the ability to build relationships across the business.
Health And Safety Responsibilities
Follow Group and company policies and procedures at all times. Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment. Health and Safety Compliance: Develop, implement, and maintain health and safety policies, procedures, and protocols that align with current UK healthcare regulations and best practices. Monitor and ensure adherence to these standards across key accounts, identifying and addressing any areas of non-compliance. Risk Assessment and Mitigation: Review contractor produced risk assessments and method statements, identifying potential hazards and risks to employees, patients, and visitors. Collaborate with key stakeholders to develop effective risk mitigation strategies and monitor their implementation. Collaborate with internal and external stakeholders to promote a positive health and safety culture, continuously improving practices and fostering a safe working environment.
Continuous Improvement: Regularly review and evaluate health and safety processes, identifying opportunities for improvement and implementing best practices. Strong analytical and problem-solving skills with the ability to conduct thorough risk assessments and develop effective mitigation strategies.
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Vikrant Verma at [email protected].
Since 1987, Mitie’s 72,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
Why not share your experience with others about life at Mitie?
We are looking for someone who can successfully execute customer projects, manage projects to budget, both financial and time commitments, integrate with the wider teams and contribute to better ways of working
What are the key duties?
The role of a project manager is to plan and oversee all aspects of a project, and to meet the project's goals on time and within budget. It will require you to organise people, tasks and resources to bring about a successful conclusion.
Key duties and responsibilities include but are not exclusive to:
- Leading the planning and implementation of projects
- Defining a project's scope and goals
- Planning and scheduling project timelines
- Coordinating project staff
- Resource planning and allocation
- Management of Sub-contractors
- Carrying out risk assessment
- Managing project administration, including all documentation
- Meeting budgetary objectives, P&L, WIP, Debt
- Reporting regularly to senior management
- Managing client relationships
- Tracking project performance
- Liaising with design team, key stakeholders, client and end users.
- Facilitate the Coordination of CDM projects in conjunction with QSHE Manager
- Manage own workload while meeting KPIs to submit prices to client in accordance with contract timescales
It is essential that the post holder has experience within the FM and production Industry, and the ability to keep oversight of projects, track and manage budgets and costings, whilst leading the team in a positive, solution-based approach.
You will have excellent attention to detail, possess excellent analytical skills and have a construction, building services or facilities management background. You will also have great communication and stakeholder management skills.
You will have strong commercial acumen, be a collaborative and pragmatic communicator with excellent written and verbal communication skills, and excellent interpersonal and communication skills honed within the industry.
You must be detail-oriented with exceptional organisational skills; must be able to multi-task and prioritise, with the ability to build strong relationships, internally and externally
Other Skills And Experience We Would Like Include
- Proven ability to manage medium to large scale projects
- Strong experience engaging, developing and retaining client relationships
- Ability to coordinate, self-motivate and support the team, while working closely with other clients and creative teams
- Financially savvy - able to establish financial goals for the business and for team members
- Enjoys working collaboratively
- Motivated by challenge
- Culturally astute
- Experience of working in the aviation sector is desirable.
- Understanding of current building regulations.
Our PM's need to understand and demonstrate excellent customer service, and capability to proactively drive projects forward, not relying on general project momentum to progress. They are the leader of their own portfolio of projects.
The candidate
- Needs to be creative and think innovatively about how we can improve as a team in the way we and our contractors work; be pro-active, empowered, energetic, assertive, and commercially savvy with a heap of initiative and keen to drive themselves and us forward.
- Graduate calibre in construction related Project Management qualification (or appropriate time served track record in field or an associated field such as Design, Surveying, Property Management, Architecture, Construction or Engineering)
- Professional Qualifications or accreditations, RICS, APM or Prince 2, SMSTS, CDM in practice, and other Project Management related qualifications, skills and experience are a benefit, but not essential list.
- Full Computer literacy, particularly with Excel, Word, PowerPoint, and Microsoft Project and Knowledge of working with CAD plans, sections, and other technical information essential
- Familiarity of Building Regulations, Planning consents and Landlord approval and statutory consent processes as well as an understanding of the tender processes, and compilation of tender development, project cost and change control processes.
- Able to demonstrate experience actively managing the delivery of projects in the production sector with Experience within Facilities services sector beneficial but by no means essential of multiple projects at varying stages.
- Strong Client and Customer focus, and diplomacy skills, Evidence of performance management, ambition, and drive.
- Able to demonstrate an excellent level of written and oral communication skills.
- Able to work out of hours to support project delivery needs as necessary.
- Must have a nature to represent Mitie with professionalism, integrity, and honesty always.
- Pro-active good at planning ahead as far as possible as the project progresses, checking back to plans/programmes regularly Strong sense of achievement; able to Lead and drive projects forward, expects good standards of work and able to overcome barriers/ solve problems.
Our Values And Behaviours
Our purpose: our expertise, care, technology, and insight create amazing work environments, helping our customers be exceptional every day. Our promise to our people: a place to work where you can thrive and be your best every day. Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day. Our culture – our core values and how we behave: We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie. We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie. We go the extra mile: whether its keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA. Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. Our customers' business is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.
Job Objectives And Responsibilities
Day to day management of the Project Works on the Mitie contract. Site based role 5-days per week. Obtain quotations from contractors or estimate cost for in house works. Write quotations to Client following set procedures. Help prepare tender documentation. Raise orders for projects under personal control. Chair meetings with Contractors, internal stakeholders including accurate record keeping and trackers. Prepare programme of works. Manage the contractor on site. Manage finances on allocated projects to return quoted margin. Manage handover of projects to Client thus ensuring earliest acceptance and payment of associated invoices. Liaise with Asset Manager to ensure all details of new project works are recorded and drawings updated as necessary, in additional details of assets to be updated to CAFAM system, update ADBs and any manuals passed to operations in the agreed format. Liaise closely with the Technical Services Managers to ensure quotations and works are obtained and completed within agreed time scales. Inspect and signed off all projects assigned.
Person Specification
The ideal candidate will have APM, Prince 2, SMSTS, CDM in practice, or any other project management related qualifications. Or 5 years' experience in Project Management, with experience in delivering projects from beginning to end. Ability to work with a high degree of autonomy and exhibit strong leadership, including matrix management. Demonstrated skill in managing budgets and account plans. Excellent relationship-building and communication skills, with the ability to engage and influence key stakeholders at all levels. Proactive and results-oriented approach, with the ability to work under pressure and meet tight deadlines. Experience in project cost planning and reviewing contractual obligations within PFI contracts. Detail understanding of reporting within a complex, commercial, and multi-faceted contracting organisation. Highly developed commercial and process acumen. A proven ability to work collaboratively as part of a team as well as on their own. Excellent communication and interpersonal skills with the ability to build relationships across the business.
Health And Safety Responsibilities
Follow Group and company policies and procedures at all times. Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment. Health and Safety Compliance: Develop, implement, and maintain health and safety policies, procedures, and protocols that align with current UK healthcare regulations and best practices. Monitor and ensure adherence to these standards across key accounts, identifying and addressing any areas of non-compliance. Risk Assessment and Mitigation: Review contractor produced risk assessments and method statements, identifying potential hazards and risks to employees, patients, and visitors. Collaborate with key stakeholders to develop effective risk mitigation strategies and monitor their implementation. Collaborate with internal and external stakeholders to promote a positive health and safety culture, continuously improving practices and fostering a safe working environment.
Continuous Improvement: Regularly review and evaluate health and safety processes, identifying opportunities for improvement and implementing best practices. Strong analytical and problem-solving skills with the ability to conduct thorough risk assessments and develop effective mitigation strategies.
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Vikrant Verma at [email protected].
Since 1987, Mitie’s 72,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
- Apply Now
Why not share your experience with others about life at Mitie?
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