Welsh Speaking Business Support Officer - #2129322

Cardiff

Part-Time, 26 Hours Per Week

Hybrid Working (4 Days Office, 1 Day Home Working)

Salary: £27,307 FTE (Pro Rata)

Temporary to Permanent Opportunity

The Opportunity

We are recruiting for a Welsh-speaking Business Services Support Officer to join a respected public sector organisation based in Cardiff.

This is an excellent opportunity for an organised, customer-focused individual who enjoys working in a varied and people-facing role. You'll be a key member of the Business Services team, helping to ensure the smooth day-to-day operation of the office while providing professional support to colleagues, visitors, and stakeholders.

The position offers flexibility, excellent training, and the opportunity to secure a permanent role within a supportive and collaborative environment.

Key Responsibilities

• Managing inbound calls and operating a bilingual Welsh and English switchboard
• Welcoming visitors and acting as a professional first point of contact
• Supporting office facilities and day-to-day business services activities
• Assisting with administrative and operational support tasks
• Managing enquiries and directing them appropriately
• Supporting business processes and internal systems
• Working closely with colleagues across the organisation
• Prioritising workloads and responding effectively to changing demands

About You

To be successful in this role, you will:

• Be confident communicating in both Welsh and English
• Have excellent customer service and communication skills
• Be friendly, approachable, and professional
• Have good organisational and administrative abilities
• Be comfortable using IT systems and learning new processes
• Be adaptable, proactive, and able to manage competing priorities
• Enjoy working as part of a team while also being able to work independently

Previous experience within administration, office support, reception, facilities, customer service, or a similar environment would be advantageous but is not essential.

What's on Offer?

• Flexible working arrangements across the week
• Hybrid working (1 day working from home)
• Supportive and inclusive working culture
• Excellent training and development opportunities
• Career progression prospects
• Potential to secure a permanent position following an initial temporary period
• Annual salary progression opportunities

Working Pattern

This role is contracted to 26 hours per week. Hours can be worked flexibly to suit both business and personal commitments; however the successful candidate will be required to attend the Cardiff office on four days per week, with one day working from home.

Apply Now

If you are a Welsh speaker looking for a flexible part-time opportunity within a professional and supportive organisation, we'd love to hear from you.

Please apply as client is looking to interview asap.