Operations Administrator (Academy role with learning and development package) - #2163649

Operations Administrator

Location: Cardiff (Office-based, 5 days a week)

Salary: £26,225 + up to £1,800 bonus

Team: Business Support

Reporting to: Operations Lead

Start Date: ASAP

Are you looking to build a real career — not just take another job?

At Advanced Secure Technologies, we're a Cardiff-based technology company on a mission to protect organisations from document fraud. Our secure digital solutions support customers across the legal, financial, and education sectors — helping them reduce risk and operate with confidence.

We're looking for someone ambitious, reliable, and ready to grow. This is an entry-level Operations role designed as a genuine career starting point within our Business Support team; where you'll gain hands-on experience in secure print operations, stock control, compliance, and office administration.

After 6 months, you'll have the opportunity to begin a structured, fully supported apprenticeship pathway with paid training time (circa 1/2 day per week for parts of the year). You'll earn while working towards recognised qualifications in Digital Support, Project Management, Regulatory Compliance or other related learning — giving you clear long-term progression options.

If you're prepared to put the work in, we're prepared to invest in you.

Requirements

What you'll do

You'll mainly be supporting our Secure Printing Operation day to day — helping ensure certificates are produced, checked, and delivered accurately and securely.

Your responsibilities will include:

• Preparing, processing, and quality-checking secure print runs
• Packaging and dispatching certificates using courier and shipping portals
• Tracking job schedules to help meet customer deadlines
• Monitoring stock levels and recording usage of secure materials
• Maintaining production logs and operational records
• Escalating technical or production issues where needed
  
  

You'll also support general office administration, including:

• Filing and maintaining documentation
• Assisting with deliveries and consumable orders
• Helping keep shared office and kitchen areas organised
  
  

It's a varied, hands-on role where accuracy, organisation, and teamwork matter every day.

What You Bring

We care more about your mindset than your job history.

You'll likely be someone who:

• Is reliable and takes pride in getting things right
• Has incredible attention to detail
• Is organised and comfortable following clear processes
• Is practical and happy to roll up your sleeves
• Has basic IT confidence (Microsoft Office)
• Communicates well and works positively in a team
  
  

Most importantly, you're motivated to build a career — not just earn a salary. You're willing to learn, take feedback, and grow with the business.

Experience in admin, hospitality, retail, fulfilment, or another fast-paced environment is a bonus — but attitude and work ethic matter most. An interest in technology will be a big help.

Bonus points for

Experience using spreadsheets, shipping portals, or inventory systems.

An interest in operations, logistics, compliance, or project management.

An admin or business-related qualification.

Benefits

What we offer:

• Good starting salary that will grow significantly with your growth
• A training and development plan to give you accredited qualifications undertaken mainly during paid time.
• 25 days holiday plus Bank Holidays
• Free gym, free secure parking, free eyecare, and a fully stocked kitchen
• Private GP service and Employee Assistance Program
• Company car and cycle-to-work schemes
• A supportive, collaborative culture with and regular team events
  
  

Location and hours

Onsite at Eastern Business Park, St Mellons, Cardiff, Wales.

Minimum 37.5 hours per week, 8.30am to 5pm Monday to Friday, with up to one hour for lunch.

Onsite working

We're an office-based team because our culture thrives on collaboration, close working relationships, and hands-on support as we grow and evolve our products. While we don't offer fully remote or fixed hybrid roles, ad hoc home working is supported when life happens.

Diversity & inclusion

Advanced Secure Technologies is an equal opportunity employer, committed to fostering diversity and inclusion. We welcome applications from all backgrounds and process personal data in accordance with our Privacy Notice.