Graduate Inside Sales And Office Operations Executive - #2192472

Company Description ONE Simulation is a healthcare education start-up dedicated to building a comprehensive ecosystem where simulators enhance both clinical competence and compassion in patient care. The company designs and develops immersive healthcare simulators that bridge the gap between theory and real-world practice. Current prototypes include CT/MRI simulators, Mother & Baby manikins, fetal therapy simulators, and CT/MRI procedural simulators. ONE Simulation aims to integrate these solutions with AI technology to support better decision making and realistic clinical scenarios. Team members join a pioneering environment focused on innovation, impact, and continuous learning in healthcare simulation.
Role Description This is a full-time, on-site role based in Cardiff for a Graduate Inside Sales and Office Operations Executive. The role involves supporting the sales process by handling inbound and outbound enquiries, qualifying leads, preparing proposals, and maintaining accurate records in CRM and sales tracking systems. The individual will assist with customer service activities, including responding to client questions, coordinating product demonstrations, and ensuring a professional and timely follow-up. Day-to-day responsibilities also include office operations such as organizing meetings, managing documentation, coordinating with suppliers and partners, and supporting basic finance and logistics tasks. The role requires close collaboration with the product and technical teams to understand simulator features, gather feedback from customers, and contribute to continuous improvement of sales materials and processes.
Qualifications

• Candidates should possess strong Sales and Sales Operations skills, including lead management, pipeline tracking, and support for proposal and contract processes.
• Candidates should possess excellent Communication skills for interacting with customers, internal teams, and external partners in a clear and professional manner.
• Candidates should possess solid Customer Service skills to handle enquiries, resolve issues, and maintain positive, long-term client relationships.
• Candidates should possess good Analytical Skills to interpret sales data, customer feedback, and market information to support decision-making.
• Ability to work independently and as part of a small, fast-paced start-up team, with strong organizational and time-management abilities.
• Comfort with using office productivity tools and CRM or sales software; interest in healthcare, education, or medical technology is advantageous.
• A bachelor’s degree or equivalent level qualification in business, healthcare, science, or a related field is preferred but not mandatory for strong demonstrable skills.