Data Reporting Administrator 12 month FTC - #486534

Platform Resourcing

Date: Aug 15, 2022
City: Cardiff
Salary: £24,000 - £26,000 / year
Contract type: Full time
Work schedule: Full day
Platform Resourcing

Platform Resourcing have partnered with a Professional Services company in the Cardiff area to find a Data Reporting Administrator 12 month FTC to join their team. This is a well-known and established company, where you will play an integral part of the team to support key internal and external clients alongside the account managers.

This business is a management company, the middle person between the customer and the supplier. You will be the main point of contact between both, working with the team to gather large volumes of data on changes of customers, customer debt, notices of disconnections and internal process changes. You will ensure the supplier offering is efficient and timely to the customer, using team discussions and information to collate on a monthly basis, working together to resolve debt and offboarding issues.

We are seeking someone who is great at working with large volumes of data, and able to clearly present these to key suppliers. You will be great at building and maintaining relationships, through clear lines of communication, and able to work with the suppliers to develop strategies and solutions to reduce debt and improve processes and procedures.

This is a 12 month fixed term cover, with the opportunity to apply for permanent roles at the end of the contract.

Benefits of the Data Reporting Administrator

  • Flexible working from home arrangements up to 2 days a week
  • Salary of up to £26,000
  • 12 month FTC
  • 25 days holiday plus bank holidays
  • Discounts such as loyalty reward scheme, childcare vouchers, travel loan and more
  • Working hours Monday - Friday 9am - 5:30pm
  • Discretionary yearly bonus

The role of a Data Reporting Administrator

  • Collate all team data to report to suppliers on a monthly basis using internal databases and excel
  • Working on a ticketing system to assist with third party credit and offboarding issues
  • Continuously reviewing internal procedures, liaising with clients to create and maintain an efficient, timely and accurate service offering
  • Working with large data to compile reports to continuously review and improve processes
  • Managing key supplier enquiries, ensuring any internal updates are communicated, and resolving or escalating issues which may arise
  • Making recommendations based on supplier queries to drive performance
  • Being the key point of contact for suppliers

Experience which we are looking for

  • Excellent administration skills, ideally from a professional services background such as utilities or finances services
  • Previously on large volume of data collation and reporting
  • Experience with managing key accounts or suppliers is highly beneficial
  • Ideally advanced excel user, with experience in V Look Ups and Pivot Tables is preferred
  • Previous experience within utilities is an advantage
  • Good mathematical skills
  • Experience of working with large amounts of data

Privacy and General Data Protection Policy

By applying for this position, you are giving consent for Platform Resourcing Limited to contact you regarding this vacancy and to discuss potential opportunities that would be seen to be in both parties' interest for the explicit reason of assisting you to find work. Your details will not be passed on to any prospective employer/s without your prior consent. Platform Resourcing will

not share any of your details with any third parties unless deemed suitable by you as the applicant/data subject.

The above is a general overview and should not be used as a comprehensive list of Platform Resourcing Limited's commitments. You can find more information on how we handle your data please see our Data Protection and General Data Protection Policy within our policies page on our company website. If you have any questions, please call before applying. Platform Resourcing are advertising this vacancy and are acting as an employment agency.

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