Customer Service Administrator - #1665507

A great opportunity for a Customer Service Administrator to join my client a global business based in the Sutton area.

Key Responsibilities:

• Manage the distribution of product to a wide range of customers using order placement systems.


• Accurately process customer orders within designated timeframes.


• Provide outstanding customer service to ensure key clients have a positive experience with our company.


• Handle customer inquiries related to deliveries, both over the phone and via email, in a professional manner.


• Offer timely and thorough customer feedback on orders and delivery status.


• Communicate any changes to delivery schedules, highlighting inefficiencies or foreseeable issues.


• Build and maintain strong working relationships with suppliers, including logistics providers, hauliers, and warehouses.


• Generate accurate reports from internal systems and ensure databases remain up to date.


• Manage proof of delivery receipts and oversee deliveries.

Requirements:

• Proven experience in order processing/management within any industry!


• Excellent communication and interpersonal skills.


• Passion for providing exceptional customer service and developing client relationships.


• Highly organized with strong attention to detail.


• A proactive, team-oriented individual with problem-solving capabilities.


• Proficiency in MS Office, particularly Word, Excel, and Outlook.

Salary & Benefits:

• 
  Salary: £28,000 per year + bonus and benefits

Apply now!