Administrator, Personal Injury - #1727391

Job Description

At Howells, we combine a fresh and forward-thinking approach with a client-focused, local feel to deliver a range of award-winning, quality services. We are seeking a highly organised and detail-oriented Administrator to support our Personal Injury and Clinical Negligence team. The successful candidate will play a vital role in ensuring the smooth running of the department by providing administrative support to fee earners and Legal Assistants.

What You’ll Be Responsible For

• Providing administrative support to fee earners and Legal Assistants in the Personal Injury and Clinical Negligence team.
• Opening, maintaining, and closing client files in line with firm procedures and regulatory requirements.
• Managing diaries, booking appointments, and coordinating meetings and appointments.
• Transcribe audio recordings and take dictation accurately and efficiently, ensuring correct grammar, punctuation, and formatting in all documents.
• Liaising with clients, experts, medical agencies, and other third parties in a professional and courteous manner.
• Drafting routine correspondence, legal documentation, and prepare court bundles.
• Filing and archiving documents accurately (physical and digital filing).
• Inputting and maintaining accurate case data on the case management system.
• Monitoring deadlines, chasing outstanding documents, and assisting with the preparation of reports.
• Ensure compliance with GDPR, SRA, and other regulatory standards.
• Supporting the billing process and assisting with disbursement tracking and cost recovery.
• Handling incoming and outgoing post and telephone queries.
• Any other reasonable duties and responsibilities as directed by your line manager or Director.
  
  

What We’re Looking For

• Previous experience in a legal administrative or support role (ideally within Personal Injury or Clinical Negligence).
• Strong understanding of legal terminology and case progression procedures.
• Excellent organisational and time-management skills.
• High level of accuracy and attention to detail.
• Proficient in Microsoft Office (Word, Outlook, Excel) and case management systems.
• Strong communication skills, both written and verbal.
• Ability to work independently and as part of a team.
• Discretion and the ability to handle sensitive information confidentially.
  
  

What You’ll Receive

• Competitive Salary
• Annual Leave: Enjoy a minimum of 23 days each holiday year, plus bank holidays and extra time off to unwind, including an additional personal day, a day off for your birthday, and a discretionary paid day during the Christmas break.
• Annual Leave Purchase Scheme: Option to buy up to 3 extra days of leave annually to support your work-life balance.
• Gym Discounts: Access discounted memberships to help you stay active and healthy.
• Growth & Development: We’re invested in your career with opportunities for learning and advancement.
• Milestone Recognition: Celebrate your dedication with recognition and awards for key milestones.
• Events: Take part in various networking, corporate, and charity events throughout the year.
• Refer a Friend Scheme: Get rewarded for referring talented friends and connections to join the team.
  
  

If you have any questions about this opportunity, please email [email protected]

Successful candidates will be subject to a basic or enhanced DBS disclosure dependent on the role. Permanent employment is conditional on having a satisfactory DBS check. You will therefore be asked to disclose any unspent convictions during the recruitment process.