HR Consultant - #2110601

HR Consultant

Location: Treforest Industrial Estate CF37 5YR / Hybrid working

Reports to: Regional Manager

Salary: £40,000 pa dependant on experience

Join a growing team!

EffectiveHRM is proud to be part of the growing Impact HR Group of Companies, combining trusted local expertise with a nationwide reach. As we continue to expand our presence across the UK, we are seeking a hands-on, client-focused HR Consultant based in South Wales and the West who can provide commercially minded, practical and expert HR support to our growing portfolio of clients.

Why this role matters

Our clients rely on us as trusted advisors, delivering compliant solutions to their people issues, allowing them to focus on their business.

This role is perfect for someone who excels at providing effective HR advice at a strategic level, as well as rolling up your sleeves to provide day to day HR support. You will use your unrivalled knowledge of employment law and best practice, whilst building lasting client relationships.

What you will be doing

You will work with a portfolio of clients across various sectors, providing both operational and strategic HR support.

Service delivery and client portfolio

Personally manage a portfolio of clients through phone, email and onsite/virtual meeting support as required

Ensure advice, documentation and support are delivered to a consistently high standard

Deliver hands-on HR consultancy in line with client expectations, including casework, project delivery and proactive support

Ensure your consultancy delivery is aligned with Impact HR’s central tools, systems and operational frameworks

Your day to day will include:

Strategic HR

Support clients to shape long term people strategies, aligning HR practices with their business goals

Conduct HR audits and develop tailored people plans to identify risks, gaps and opportunities - supporting clients with clear, practical follow up actions

Advise on and implement scalable HR strategies that reflect the size, sector and culture of each client

Act as a sounding board for leadership teams on key business decisions with a people impact

Employee relations

Manage all ER cases in their entirety, including but not limited to disciplinary, grievance and capability cases

Attend meetings onsite or remotely, providing both reactive and proactive solutions

Absence management

Guide clients through absence issues, from holiday queries to long term sickness cases

Conduct welfare meetings, return to work interviews and manage absence processes from start to finish

TUPE and redundancy

Manage complex change processes from start to finish, including TUPE transfers, redundancy and restructure exercises

Family friendly and flexible working

Advise on family friendly policies and flexible working procedures

Develop enhanced offerings tailored to the client’s people strategy

Equality, diversity and inclusion

Support clients with strategic approaches to EDI and training

Conduct impact assessments and support cases linked to discrimination, bullying or harassment

Recruitment and selection

Advise on recruitment campaigns, write job descriptions, support with the advertising and selection process, including job specific testing and psychometric assessments

Design effective hiring processes that align with the client’s strategy

Onboarding and induction

Design, review and enhance induction programmes that incorporate company culture

Support clients with structured probationary reviews

Advise on early stage employment concerns

Learning and development

Design and deliver bespoke training programmes for clients to upskill their workforce in all topics of HR

Support clients to identify and fill any skill gaps

Pay and benefits

Advise on pay structures, benefits and reward strategies tailored to the client’s size and sector

Support with fair pay reviews including gender pay gap reporting

Other project work

From exit interviews and settlement agreements to early conciliation support and offer documentation, you will handle a wide range of project based and ongoing HR matters for our client base

Business development and networking

Represent Impact HR at networking events and within your local business community

Build strong relationships and deliver a consistently excellent service to help you identify opportunities to grow client accounts or introduce new services

Any other duties as required

What Success Looks Like (First 12 Months)

You have built trust with a core portfolio of clients and become their go-to HR Consultant

You have led on multiple cases of various topics including disciplinary, grievance, TUPE and redundancy

You have delivered impactful training to clients on topics that may include EDI, absence management or performance management

You have supported clients to develop and implement new initiatives and process that may include new policies, induction programmes or pay structures

You have actively identified opportunities for business development and helped secure repeat and referral work

You have contributed to the development of internal consultancy processes and shared knowledge with your peers

You will likely bring:

Experience, with a strong generalist HR background, ideally experience in consultancy or multi-site environment

Expert knowledge, with a solid understanding of UK employment law and best practice across the full employee lifecycle

Strong consulting and coaching skills

Accuracy and attention to detail

Excellent planning, prioritising and time management skills

Competency in project management

Proficiency with MS 365

Experience with CRMs and HR systems

A solutions-focused, commercially aware mindset

Application of data protection and confidentiality

What We Offer

Competitive salary, commission and benefits

Flexible working with travel to client sites

Supportive, values-led team culture

Progression pathways and professional development